Contact Info
Have questions about laptop sizing, device compatibility, order dispatch times, or returns? Drop us a line. Our team is available Monday through Friday, 9:00 AM to 5:00 PM EST.
Headquarters
120 Aesthetic Ave, New York, NY 10001
Customer Care
support@nimraneostore.com
Hotline
+1-800-NEOSKIN (Toll-Free)
Send us a Message
Frequently Asked Questions
Flip your MacBook over. On the underside near the regulatory symbols, look for a model number starting with 'A' followed by four digits (e.g. 'A2442' or 'A2681'). Alternatively, click the Apple icon in the top left of your screen and select 'About This Mac'.
Absolutely not. Our professional chassis modification process preserves all original Apple structural parameters. The custom-engineered matte violet ventilation ducts on the bottom chassis align perfectly with internal cooling tunnels, ensuring safe heat dispersal and optimal performance even under heavy loads.
Use a damp microfiber cloth to clean grease and dirt trails. For tough finger oils, apply a single drop of mild dish washing soap or rubbing alcohol onto the microfiber cloth and wipe gently. Refrain from using abrasive scourers or acidic cleaners.
We ship all orders within 24-48 business hours. Since we sell high-value modded Apple laptops, we ship using fully insured, signature-required delivery. We accept returns on unused laptops in their original condition and packaging within 15 days of delivery.